Lauri is a Principal Customer Experience Program Manager at Microsoft and a member of the OneDrive SharePoint engineering team where she's been focused on customer engagements since the beginning of the SPO service. Her current role is working with customers on our latest feature sets primarily in the portal and content management spaces including working on Syntex/SharePoint Premium features and on our newest AI-driven content solutions.
Principal Cloud Solution Architect focused on Modern Work and Copilot for M365. Trusted advisor for delivering the value proposition of Copilot and leading architectural design sessions. Former Director of Modern Work Customer Success, Teams Technical Specialist, Microsoft MVP and Office 365 solution architect in the Twin Cities, MN. She has been delivering business collaboration solutions for years with her focus on Copilot, Teams, Viva, SharePoint, and Office 365. Michelle is the board President of the Minnesota Microsoft 365 User Group, community organizer of MN M365 Workshop Day and has been a member of the SharePoint community since 2009.
Michelle Boyd brings over 15 years of experience as a technical program and project manager to her role as Head of Delivery Excellence. With a decade spent in management consulting, Michelle's expertise encompasses program, product, and project management. She has successfully delivered a wide range of initiatives, from design and creative programs to technical application and implementation projects, as well as change management and adoption strategies.
Michelle holds an MBA, PMP, and SIDL certifications, underscoring her commitment to professional development and excellence. She is the author of an eBook on establishing a Project Management Office (PMO) and has been a distinguished speaker at Microsoft Tech Con and various industry events and conferences.
Residing in Snohomish, Washington, Michelle is an oenophile and yoga enthusiast, bringing a balanced and thoughtful approach to both her professional and personal life.
Melissa Torres is a program manager on the OneDrive & SharePoint team, building great features spanning both products. I’m currently focused on organizing and branding related sites, surfacing relevant activity to end users and enabling document lifecycle scenarios.
Kendra has been a driving force behind innovation as the Principal Group Product Manager for the Microsoft Copilot Studio team at Microsoft. Because of her background in product design, she has a deep passion for crafting exceptional user experiences and has dedicated her career to democratizing conversational AI through intuitive user experiences to revolutionize the way people interact with technology.
Drawing on a wealth of experience and expertise, in conversational design, large language models, and product development, Kendra spearheads initiatives aimed at harnessing the power of generative AI to empower businesses and individuals. Her visionary leadership has been instrumental in driving Copilots across Microsoft. As a thought leader in the field of Conversational AI, Kendra has helped pioneer work to empower any user to build bots and open new possibilities for organizations. Enabling them to leverage the power of AI to create seamless and personalized solutions for their customers and employees.