Thursday 10:20 AM - 11:30 AM · Room 447-448

Sales Chat Agent - Capabilities, Architecture and Extension

Daniel Anvar

Partner Director of Engineering | Dynamics 365 Customer Insights

Harsh Chandra

Principal Product Manager

This session provides a concise overview of the Sales Chat Agent, focusing on its construction, key capabilities, and how customers can extend its functionality. Learn about the architectural foundation that powers real-time engagement and discover straightforward methods to customize the solution to meet your business needs