Thursday 10:50 AM - 12:00 PM · Room A311

Building a Resilient Intranet: Strategies for Sustainable Engagement with Copilot and AI

Daniel Amaro

CEO and Digital Workplace Whisperer

Most intranets start strong—high traffic, executive excitement, and fresh content. But six months later, engagement stalls, pages go stale, and the value declines. This session focuses on building intranet solutions that don’t just launch well but stay relevant and resilient over time.

We’ll cover practical strategies for sustaining engagement using Microsoft 365 tools including SharePoint, Viva Connections, and Microsoft Teams. Learn how to design scalable information architectures, apply governance models that drive accountability, and use data-driven feedback loops to evolve content and structure. We’ll share real-world tactics to support content owners, maintain momentum, and adapt the intranet to shifting employee needs.

Additionally, we’ll explore how Microsoft Copilot and Copilot Studio can help ensure your content consistently resonates with employees. By assisting authors with tone, clarity, structure, and alignment to audience intent, Copilot becomes a valuable partner in making communications more relevant and effective. When used thoughtfully, AI can help content teams fine-tune their messaging and deliver an intranet experience that informs, engages, and connects.