Wednesday 8:30 AM - 9:40 AM · Marcus Auditorium

The Next Phase: AI Agents, Real-World Impact & Smarter Decisions in the Age of Copilot

Bryan Wofford

Microsoft Principal Customer Experience PM

Heather Cook

Principal PM, Global Evangelism and Events, M365 Customer Advocacy Group, Microsoft

Olesya Sarajlic

Microsoft Data Analyst

We're beyond the moment of possibility—this is the era of action. As we embrace AI-first thinking, every organization has the opportunity to shift from incremental change to exponential impact. In this keynote, we’ll explore how to become a productivity changemaker with Microsoft’s AI-powered tools, including Microsoft 365 Copilot, Teams, SharePoint, and Power Platform. You’ll see how building and orchestrating multiple intelligent agents can reshape workstreams and amplify outcomes. We’ll break down decision-making frameworks like the 10% rule for continuous optimization, 10x thinking for breakthrough innovation, and the 10-10-10 rule to guide responsible, strategic choices in this fast-evolving landscape. Real-world demos and a customer success story will bring these concepts to life—highlighting how AI-first leadership can create clarity, confidence, and measurable value across your organization.

Heather Cook, Principal PM, Customer Advocacy, Microsoft, will be joined by Bryan Wofford, Principal PM, Customer Advocacy, Microsoft, Olesya Sarajlic, Data Analyst, Agent Cloud, Microsoft, and more coming soon.